Rakufun FAQs about Shipping

Shipping is a key part of your Rakufun experience. Below are answers to frequently asked questions about delivery, tracking, and shipping policies. If you don’t find what you’re looking for, feel free to reach out to our support team .

Q: Can I ship packages within Japan?

A: Rakufun is a forwarding company and only supports shipping to countries outside Japan . We do not support domestic shipping within Japan. Our services are exclusively for destinations outside Japan, so we are unable to serve users within Japan. We appreciate your understanding.

Q: Can Rakufun ship to my country?

A: Rakufun supports shipping to most countries worldwide . If you have any questions, please contact customer service or check the official website of the relevant shipping route.

Q: Do I need to pay domestic shipping fees in Japan?

A: If your package is purchased through Rakufun, the domestic shipping fee will be indicated on the product page and settled together with the product price at checkout .

Q: Can I track my shipment?

A: Yes ✅. You can check the tracking information in the Rakufun app or on our website one day after your package has been shipped. You can also enter your tracking number directly on the Japan Post or DHL website to view the tracking details.

We hope this information helps you better understand Rakufun’s shipping process . Our goal is to make international shopping from Japan as smooth and transparent as possible. If you have further questions, we’re always here to assist!

Rakufun simplifies Japanese proxy shopping and global shipping, your all-in-one app for a seamless, fee-free experience：https://blog.rakufun.com/?p=9759

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